Challenge
Outdated and unorganized patient records slowed down workflow. Appointment
transcripts were taking up valuable physician time. The clinic needed faster, more accurate
record updates, efficient closure of old medical records with appropriate letters sent to
each patient, and stronger social media engagement to attract new patients. There was
also a need for prompt responses to online and social media inquiries to encourage patient
visits.
Solution
We took ownership of updating and organizing medical records, efficiently closing out
outdated files and ensuring each patient received the appropriate follow-up letters. Our
team delivered creative, engaging content using the clinic’s existing resources to boost
social media activity and patient interest. By providing prompt, friendly responses to
inquiries across web and social channels, we encouraged more potential patients to book
appointments. Data-driven reports further guided content strategy and conversion efforts.
Result & Feedback
Physicians gained back significant time to focus on patient care. Patient records became
well-organized and up-to-date. The clinic received direct feedback from new patients who
cited engaging social media content as a deciding factor in choosing their services. Prompt
responses to inquiries translated into increased appointments and positive workflow
changes.
Challenge
The client faced overwhelming administrative and creative demands that limited
productivity and online impact. The inbox had grown to over 1,200 unread emails, filled with
important messages, junk, and disorganization. There was an ongoing need for support in
responding promptly to key emails, unsubscribing from unwanted mail, and establishing a
well-structured folder system. Additionally, the client sought help in transforming LinkedIn
articles and newsletters into engaging Medium posts with the right images and effective
hashtags. For upcoming LinkedIn Live events, comprehensive assistance was required for
guest outreach, meeting scheduling, communication follow-up, project workflow
development, interview question preparation, and the design of promotional flyers.
Solution
We provided end-to-end executive and creative support, taking full ownership of these
challenges. This included meticulous inbox management—responding to priority
messages, decluttering, unsubscribing from irrelevant content, and organizing
correspondence into intuitive folders. We converted LinkedIn articles and newsletters into
polished Medium posts, selecting compelling images and utilizing targeted hashtags for
greater reach. For LinkedIn Live, we managed guest invitations and scheduling, handled
communications, developed a project workflow and tailored interview questions, and
designed professional flyers to enhance event promotion and engagement.
Result & Feedback
The client successfully launched a LinkedIn Live event with seamless guest participation
and professional promotional materials. Unread emails were reduced from over 1,200 to
less than half within a week, with every message efficiently organized and managed. This
transformation freed up valuable time for higher-priority activities, enabled entrepreneurial
growth, and allowed for greater audience engagement without administrative overwhelm.
Challenge
The client sought to accelerate book sales by 20,000 units, requiring targeted research into
libraries, communities, and online platforms across multiple continents to maximize
exposure and distribution. For an upcoming annual conference, professionally drafted
template letters were needed for guest speakers and attendees. Additional demands
included sourcing top-tier graphic designers, identifying high-impact podcasts for
promotional opportunities, and enhancing social media presence by posting pre-existing
content with compelling captions and music to boost audience engagement.
Solution
We delivered strategic, actionable research on global platforms and networks ideal for
book promotion, providing the client with a robust pipeline for sales growth. Custom,
professional letter templates for conference outreach were crafted and delivered ahead of
schedule, ensuring seamless communication with guests and attendees. We sourced and
recommended talented graphic designers, expanding creative resources for the brand.
Potential podcasts for work promotion were thoroughly researched and presented for
targeted outreach. On social media, we elevated the client’s presence by posting pre-made
content with expertly curated background music and captivating, audience-focused
captions—designed to spark excitement and drive engagement.
Result & Feedback
With comprehensive support across multiple fronts, the client was able to delegate critical
but time-consuming tasks, freeing up valuable time to focus on high-level strategy and
personal priorities.